terms and conditions

General Information
Aggershøj I/S
Olfert Fischers Gade 43
1311 København K
Cvr.-nr.: 43453599
info@aggershoej.dk

Payment
When booking the stay, the full amount is paid at the time of booking. You will receive a booking confirmation by email. You can pay with Visa, Mastercard, Diners, Visa Electron and with MobilePay. The payment is secured with 3D secure. The stated prices are in Danish crowns (DKK), including 25% VAT.

Cancellation
In case of cancellation up to 14 days before scheduled check-in, the full amount will be refunded. If canceled less than 14 days before scheduled check-in, there is no refund. When booking less than 14 days before check-in, you can cancel up to 48 hours after the reservation was made. Should you need to cancel, please send an email with the reservation number.

Complaints
Complaints can be made about services for up to 3 months after the stay. For purchased goods, complaints can be made for up to 2 years after the purchase. Complaints can be sent per email to Aggershøj IS at info@aggershøj.dk.

Cookie and Privacy Policy

Introduction
When you visit our website, information is collected about you, which is used to adapt and improve our content and advertisements. If you do not want such information to be collected, you should delete your cookies (see instructions - link) and refrain from further use of the website. Below, we have elaborated on which information is collected, its purpose and which third parties have access to it.

Cookies
The website uses "cookies", which are text files that are saved on your computer, mobile phone etc. accordingly for the purpose of recognizing it, remembering settings, performing statistics and targeting ads. Cookies cannot contain harmful code such as virus. It’s possible to delete or block cookies. See instructions: http://minecookies.org/cookiehandtering If you delete or block cookies, advertisements may become less relevant to you and appear more frequently. You may also risk that the website does not function optimally and that there is content that you cannot access. The website contains cookies from third parties, which are specified in the overview at the bottom of this page

Personal Information

General

Personal information is all kinds of information that can be attributed to you to one extent or another. When you use our website, we collect and process a number of such information. This happens e.g. by general access to content if you sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, otherwise use services or make purchases via the website. We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographic location, and which pages you click on (interests). To the extent that you give explicit consent to this and enter the information yourself, the following are also processed: Name, telephone number, e-mail, address and payment information. This will typically be in connection with creating a login or when making a purchase.

Security
We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded or coming to the knowledge of unauthorized persons, misused or otherwise processed in violation of the law.

Purpose
The information is used to identify you as a user and show you the ads that are most likely to be relevant to you, to register your purchases and payments, and to be able to provide the services you have requested, such as e.g. to send a newsletter. In addition, we use the information to optimize our services and content.

Period of storage
The information is kept for the period of time permitted by law and we delete it when it is no longer needed. The period depends on the nature of the information and the background for storage. It is therefore not possible to specify a general timeframe for when information is deleted

Disclosure of Information
Data about your use of the website, which advertisements you receive and possibly clicks on, geographic location, gender and age segment, etc. disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the section on "Cookies" above. The information is used for advertising targeting.We also use a number of third parties to store and process data. These only process information on our behalf and may not use it for their own purposes. Dissemination of personal data such as name and e-mail etc. will only happen if you consent to it. We only use data processors in the EU or in countries that can provide your information with sufficient protection.

Indsigt og klager

You have the right to be informed about which personal data we process about you. You can also object to the use of information at any time. You can also revoke your consent for information about you to be processed. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made to: info@aggershoej.dk. If you want to complain about our processing of your personal data, you also have the option of contacting the Danish Data Protection Authority.

Aggershøj I/S